Victaman Services Private Limited, a leader in customer service solutions, is seeking enthusiastic and motivated individuals for the role of Customer Care Executive (Telecaller) based in Bengaluru, Karnataka. Join our dynamic team with no prior experience required and become an integral part of our customer service division. As a full-time position, the role offers a competitive monthly salary ranging between ₹18,000 to ₹20,000. We are thrilled to offer 20 openings and invite bachelor's degree holders who are passionate about communication and client satisfaction to apply.

Key Responsibilities:

- Manage inbound and outbound calls with efficiency and professionalism, ensuring all customer queries are addressed promptly. - Maintain accurate records of customer interactions, transactions, and details of inquiries, complaints, or comments. - Follow communication scripts, guidelines, and policies to provide consistent and high-quality customer service. - Assist customers by providing information about products and services, helping resolve concerns in a courteous and timely manner. - Collaborate with team members to improve the customer service experience, policy, and procedures.

Required Skills and Qualifications:

- Bachelor's degree in any discipline, demonstrating a foundation for critical thinking and communication skills. - Strong verbal communication abilities, enhanced with a friendly and empathetic phone demeanor. - Excellent problem-solving skills, with the ability to remain calm and resourceful in challenging situations. - Basic computer literacy and familiarity with CRM systems, ensuring smooth navigation and process management. - Ability to work collaboratively in a team environment and contribute to a positive work atmosphere.

We encourage candidates eager to begin their careers in customer service to bring their vibrant energy and dedication to our team at Victaman Services Private Limited. Apply now to start your journey in a rewarding role that promises personal and professional growth.