Join our dynamic and fast-growing team at International BPO - MNC, where we pride ourselves on delivering exceptional customer service across the globe. We are currently seeking enthusiastic Customer Support Executives to be an integral part of our operations in Jaipur & Gurgaon. This full-time position is perfect for recent graduates, undergraduates, fresher or experience eager to make their career in customer service. We offer a competitive annual salary ranging from ₹3,00,000 to ₹4,00,000 and provide a vibrant work environment with ample opportunities for growth.

Key Responsibilities

- Engage proactively with customers via phone, email, or chat to address their queries and concerns. - Analyze customer needs accurately to deliver efficient solutions and enhance customer satisfaction. - Maintain detailed records of customer interactions and follow through on customer requests promptly. - Collaborate effectively with team members and other departments to resolve issues and enhance overall service efficiency. - Stay updated with product knowledge and service policy changes to ensure accurate and timely information is shared with customers.

Required Skills and Qualifications

- A bachelor's degree in any discipline to ensure a broad understanding of required knowledge and skills. - Strong communication and interpersonal skills to interact effectively with diverse customers. - Ability to handle multiple tasks efficiently in a fast-paced, high-volume environment. - Demonstrated problem-solving abilities and attention to detail to ensure excellence in customer support. - Proficiency in using computers and familiarity with Microsoft Office Software for managing reports and data handling.

Become a valuable part of our team and contribute to a culture of innovation, teamwork, and continuous improvement. Join us at International BPO - MNC and enjoy a rewarding career in customer support with ample opportunities for advancement.