Join Braintech Education and Placement Services Pvt Ltd, a leader in telecommunications, as a Customer Support Executive in our dynamic team based in Jaipur, Rajasthan. We are dedicated to providing top-notch educational and placement services and are seeking passionate individuals to enhance our customer support operations. This full-time role offers a competitive salary range of ₹20,000 to ₹27,000 per month and the opportunity to grow within a thriving organization. With 15 openings available, you have the chance to be part of a robust team focused on delivering exceptional customer service.

Key Responsibilities: - Provide timely and accurate customer support, resolving inquiries through multiple communication channels. - Monitor and manage customer accounts, ensuring effective problem-solving and follow-up. - Collaborate with internal team members to relay customer feedback and foster ongoing improvements. - Develop and maintain deep product knowledge to offer insights and assist customers comprehensively. - Maintain thorough records of customer interactions and transactions for future references.

Required Skills and Qualifications: - Excellent communication skills, both verbal and written, to handle customer interactions efficiently. - Strong problem-solving abilities, with an aptitude for critical thinking and attention to detail. - Ability to multitask and manage time effectively, ensuring customer satisfaction and swift resolution. - Proficiency in utilizing computer systems and basic knowledge of telecommunications. - Motivated team player with a customer-focused mindset and a drive to exceed expectations.

Ideal candidates will join a supportive environment that fosters learning and professional development. We encourage individuals who are keen to advance their careers in the telecommunications industry to seize this opportunity and add value to our esteemed company.