Join our dynamic team at Tech Mahindra, a leading global firm renowned for its innovative IT services and solutions. We are seeking enthusiastic and dedicated individuals to fill the role of Customer Support Executive in our vibrant Mumbai office. This full-time position offers an excellent opportunity to start your career in customer service, even if you have no prior experience. With a competitive monthly salary ranging from ₹15,000 to ₹25,000, you'll be part of a team that values customer satisfaction and professional growth.

Key Responsibilities:

- Provide prompt and effective support to customers via phone, email, and chat. - Resolve customer inquiries and issues with efficiency and professionalism. - Maintain accurate records of interactions and transactions in the customer service database. - Collaborate with team members to troubleshoot and find solutions to customers' technical problems. - Identify areas for improvement and suggest enhancements to the customer support process.

Required Skills and Qualifications:

- Strong communication skills with the ability to convey information clearly and effectively. - Ability to handle stressful situations with a calm and positive attitude. - Basic problem-solving skills and an aptitude for learning new systems and processes quickly. - Passion for delivering excellent customer service and ensuring customer satisfaction. - Willingness to work flexible hours, including weekends and evenings, as required.

Join us at Tech Mahindra and become an integral part of our customer support team, where your contributions make a difference in the lives of our customers every day. With a multitude of growth opportunities and a collaborative work environment, Tech Mahindra is the ideal place to kickstart your career in customer service. If you're ready to embark on a rewarding professional journey, we encourage you to apply and bring your passion for helping others to our esteemed company.