Job Description
Join our team at a premier hospitality establishment located in the vibrant locale of Vagator, Goa, as a Front Office Executive or Duty Manager. Known for providing exceptional service and memorable experiences, our company is committed to ensuring guest satisfaction at every touchpoint. With a competitive monthly salary ranging from ₹18,000 to ₹28,000, this full-time position offers a dynamic work environment with opportunities for growth and professional development.
Key Responsibilities:
- Manage and oversee all front office operations to ensure smooth and efficient processes.
- Greet and assist guests upon arrival, ensuring a warm and welcoming experience.
- Handle guest inquiries and complaints promptly and professionally, aiming for swift resolution.
- Coordinate with housekeeping and maintenance teams to ensure guest rooms meet quality standards.
- Maintain accurate records of guest bookings and financial transactions.
Required Skills and Qualifications:
- Minimum of 5 years of experience in a similar hospitality role.
- Strong communication and interpersonal skills, with the ability to engage effectively with diverse guests and staff.
- Excellent problem-solving abilities to handle guest requests and operational challenges efficiently.
- Proven leadership skills to manage and motivate a team in a fast-paced environment.
- Familiarity with front office technology systems and reservation software is an advantage.
Embark on a fulfilling career journey in Goa's scenic surroundings, contributing to a friendly and guest-centered ambiance. If you are a proactive individual with a passion for hospitality, we invite you to apply and be part of our dedicated team.