Join the dynamic team at Everestfleetchennai, a leading company in the Fleet Transportation sector located in the bustling city of Chennai, Tamil Nadu, India. We are actively seeking motivated individuals for the position of Relationship Manager within our Customer Support division. With five openings available, this full-time role offers a competitive monthly salary ranging from ₹18,000 to ₹22,000, along with the opportunity to grow within our expanding company. This position is ideal for candidates with a minimum of one year of experience and a Bachelor's degree eager to make a significant impact.

Key Responsibilities

- Develop and maintain superior relationships with clients, ensuring their needs are consistently met with prompt and professional support. - Handle client inquiries with poise, ensuring resolutions are both effective and timely, thereby enhancing client satisfaction and loyalty. - Coordinate with internal teams to facilitate smooth operations, ensuring services are delivered as promised and any issues are swiftly addressed. - Identify opportunities for service improvements by gathering and analyzing client feedback to implement changes that boost client satisfaction. - Prepare detailed reports on customer interactions and feedback, using these insights to inform strategy and service improvement recommendations.

Required Skills and Qualifications

- A Bachelor's degree in any discipline, demonstrating strong academic capability and foundational knowledge. - Minimum of one year of relevant experience in customer support, preferably within the logistics and transportation sector. - Excellent communication skills, both verbal and written, to effectively interact with clients and internal stakeholders. - Strong problem-solving abilities and attention to detail to manage and resolve client issues efficiently. - Proficiency in handling CRM software and basic computer programs, ensuring seamless client management and service delivery.

Elevate your career as a Relationship Manager with Everestfleetchennai, where your skills and dedication will be truly valued. Join us in delivering unparalleled customer support and establishing lasting client relationships. We look forward to welcoming you to our team!