Job Description
Join our dynamic team at AB Insurance Brokers Pvt Ltd, a leading figure in the insurance sector, as a Telecaller based in Gandhinagar, Karnataka. We are seeking enthusiastic individuals to join our Customer Relationship Management (CRM) team with up to 30 positions available. As a telecaller, you'll play a crucial role in our operations, connecting with customers and providing exceptional service. This full-time position offers a competitive monthly salary ranging from ₹14,000 to ₹18,000 and does not require prior experience or a specific degree, making it an excellent opportunity for entry-level candidates eager to build a career in the insurance industry.
Key Responsibilities
- Engage with potential and existing customers over the phone to understand their insurance needs and offer suitable products.
- Maintain accurate and comprehensive records of all customer interactions and sales activities in the CRM system.
- Follow up on leads and referrals generated by marketing activities to achieve set sales targets.
- Provide detailed information about insurance policies, addressing customer inquiries with clarity and professionalism.
- Collaborate with team members to improve customer service processes and meet organizational goals.
Required Skills and Qualifications
- Excellent communication skills in English and local languages for effective customer interactions.
- Strong interpersonal skills to build rapport and maintain customer relationships.
- Basic computer knowledge and comfort with using CRM software and telecommunication tools.
- A proactive attitude with the ability to handle rejection and remain motivated in pursuit of sales targets.
- Reliable and professional with a commitment to customer service excellence and teamwork.
We are committed to fostering a supportive and inclusive work environment, offering growth opportunities and a chance to develop your skills in the vibrant field of insurance. If you are passionate about joining a team that values integrity and customer service, we encourage you to apply and take the first step in advancing your career with AB Insurance Brokers Pvt Ltd.