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itil framework
Brij Mohan Singh
IT Manager
10+ years
Pre-Sales Consulting Solution Designing RFI/RFP Project Proposal Generation Needs Assessment Proof of Concept IT Service Delivery Management ITIL Framework IT Infrastructure Management Incident Management Escalation Management SLA Management IT Security Continuous Process Improvement Training & Knowledge Sharing Team Management & Leadership
Gagana M S
Analyst 1 Software Engineer
3+ years
Python
MS Office
Excel
HTML
CSS
Problem Management
Change Management
Root Cause Analysis
Compliance and Security
Reporting and Documentation
Stakeholder Communication
Team Collaboration
Risk Management
ServiceNow
ITIL Framework
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