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Sr IT Procurement officer

5+ years

Technical Support As a Sr IT Procurement Officer at I oversee the purchase and procurement of IT hardware and software for the company. I negotiate with vendors suppliers and contractors to ensure quality cost-effectiveness and timely delivery of IT solutions. I also manage the IT asset inventory and coordinate with the IT support team to ensure optimal performance and maintenance of the IT infrastructure. I have over four years of experience in IT support and troubleshooting one of the leading e-commerce platforms in Pakistan. I provided remote user support working as an IT Support Engineer at Daraz software troubleshooting network troubleshooting and IT hardware support to more than 1000 employees across multiple locations. I contributed to the improvement of the IT service quality user satisfaction and system security. I am doin a Bachelor of Science degree in Computer Science from Federal Urdu University of Arts Science & Technology Remote User Support Remote Troubleshooting Karachi. I am skilled in Technical Support Asset Management & Procurement. I am passionate about learning new technologies and enhancing my IT skills.

Prashanth Boyapothula

Network Engineer

3+ years

Network Security VLANs Routing and Switching VPNs Firewalls Load Balancing Network Troubleshooting Wireless Networking Network Design. WAN Technologies

Technical Support Executive L2

3+ years

1. Troubleshooting 2. Customer support 3. Problem-solving 4. Communication 5. Technical knowledge 6. Ticketing system 7. Remote desktop support 8. Network troubleshooting 9. Hardware diagnostics 10. Software installation Team Management Operations Research and Development

1 (current)

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