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Sr. Representative Operations
9+ years 
Incident management Problem solving Communication Leadership Decision making Crisis management Team coordination Technical skills Time management Adaptability.Problem management Change management Release management ITIL & ITSM Management Matrix ManagementSLA ManagemnetTicketing ToolIT Service DeskService Desk Management
Senior Manager
17+ years Warehouse ManagementBanking Financial Services Technical Support ITIL Retail Store Operations Financial Services Production Support Scrum Application Support Asset Finance Administration Cloud Computing Azure Services Windows System Azure Cloud AWS Cloud JIRA Incident Management BMC Remedy Change Management Problem Management IT Operations Management Service Delivery Project Management Management Vendor Management Servicenow People Management SLA Management Operations Management
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