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Intermediate Representative

4+ years

Communication Problem-solving Customer Service Time Management Teamwork Organization Microsoft Office Leadership Multitasking SLA management KYC CDD Due diligence

Senior Manager

17+ years

Warehouse Management Banking Financial Services Technical Support ITIL Retail Store Operations Financial Services Production Support Scrum Application Support Asset Finance Administration Cloud Computing Azure Services Windows System Azure Cloud AWS Cloud JIRA Incident Management BMC Remedy Change Management Problem Management IT Operations Management Service Delivery Project Management Management Vendor Management Servicenow People Management SLA Management Operations Management

Associate operations Manager

3+ years

operations Management Client Management SLA Management Performance Management

Brij Mohan Singh

IT Manager

10+ years

 Pre-Sales Consulting  Solution Designing  RFI/RFP  Project Proposal Generation  Needs Assessment  Proof of Concept  IT Service Delivery Management  ITIL Framework  IT Infrastructure Management  Incident Management  Escalation Management  SLA Management  IT Security  Continuous Process Improvement  Training & Knowledge Sharing  Team Management & Leadership

1 (current)

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