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Experience level
< 1 year
1-4 years
4-7 years
7-10 years
>10 years
Skills
sla managemnet
Santosh Kumar
Sr. Representative Operations
9+ years
Incident management
Problem solving
Communication
Leadership
Decision making
Crisis management
Team coordination
Technical skills
Time management
Adaptability.
Problem management
Change management
Release management
ITIL & ITSM Management
Matrix Management
SLA Managemnet
Ticketing Tool
IT Service Desk
Service Desk Management
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