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Dastagir Shaikh
Associate Local Support L2
9+ years
Hardware Troubleshooting
Network Configuration
Software Installation
Customer Service
System Maintenance
Problem Solving
Ticket Management
Remote Support
Active Directory
Mobile Device Management
Cyber Security Basic
Apple Mac OS X Superuser
Linux Basic
Apple Mac Basics
Hardware & Network
CCNA & MCSE
Apple MacOS & iOS System Administration 2022
Sohel Shaikh l
Technical Support Executive L2
3+ years
1. Troubleshooting 2. Customer support 3. Problem-solving 4. Communication 5. Technical knowledge 6. Ticketing system 7. Remote desktop support 8. Network troubleshooting 9. Hardware diagnostics 10. Software installation
Team Management
Operations
Research and Development
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