talent skill-ticketing-system - Lucres

Talent Search

Tech Lead

2+ years

Durg, India

ServiceNow Active Directory SCCM Microsoft Endpoint Manager Splunk Microsoft Intune Identity and Access Management(IAM)Device Management CMDB Change Management SLA Management ITIL Process Configuration Management Incident Management BMC Remedy Ticketing System Azure VMWare Zscaler

Senior Client Specialist

5+ years

Chennai, India

Empathy Conflict Resolution Product Knowledge Active Listening Patience Customer Satisfaction Ticketing Systems Technical Troubleshooting Adaptability Positive Attitude

L1 support Engineer

1+ years

SQL Python Programming JavaScript HTML5 CSS3 React.js Node.js Express.js Customer Service Ticketing Systems Problem-solving

Graduate Engineer Trainee

1+ years

Bengaluru, India

Technical knowledge Customer service Troubleshooting Problem solving Ticketing system Remote support Microsoft Office Basics of C and C++

Technical Support Executive L2

3+ years

1. Troubleshooting 2. Customer support 3. Problem-solving 4. Communication 5. Technical knowledge 6. Ticketing system 7. Remote desktop support 8. Network troubleshooting 9. Hardware diagnostics 10. Software installation Team Management Operations Research and Development

People Solutions Specialist

6+ years

Bengaluru, India

Jira Quality assurance Ticketing systems Data Catalog Public Relations Process Training Workday HRIS ATS Agile Methodologies