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Senior Product Support Specialist

5+ years

Database management Problem-solving SaaS development Interpersonal communication Data analysis Software debugging Customer support Technical documentation SQL queries Knowledge on Salesforce ticketing tool Captain tool Azure Sharepoint

Sr. Representative Operations

9+ years

Incident management Problem solving Communication Leadership Decision making Crisis management Team coordination Technical skills Time management Adaptability.Problem management Change management Release management ITIL & ITSM Management Matrix Management SLA Managemnet Ticketing Tool IT Service Desk Service Desk Management

M-02 Executive

2+ years

Lahavit, India

SQL MySQL Unix Linux Linux Commands RDBMS Monitoring Tools Ticketing Tools Autosys Control-M Ms-Excel Advance

1 (current)

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