We are looking for an experienced customer relation manager to join our team. As a CRM, you will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues. If you are an expert in handling client inquiries, adept at collaborating with other departments to optimize customer experience and have a passion for customer service, you are the ideal candidate for us. Responsibilities: Key Responsibilities: 1. **Client Relationship Management: ** Develop and maintain strong relationships with key clients, understanding their needs and business objectives. Serve as the primary point of contact for clients, addressing their inquiries and resolving issues promptly. Conduct regular meetings and communications with clients to review their satisfaction, discuss potential business opportunities, and gather feedback. 2. **Business Development: ** Identify and pursue opportunities to expand the company’s relationship with existing clients, including upselling and cross-selling products and services. Work with the sales team to generate new business from existing clients through referrals and networking. 3. **Market Research and Analysis: ** Stay informed abou... more