Job Title: Client Renewal and Retention Executive Company: Petpooja Location: Ahmedabad About Us: [Company Name] is a leading provider of [describe your company's products or services briefly]. Our mission is to [mention your company's mission or goal]. We pride ourselves on delivering exceptional value and customer satisfaction through innovative solutions and personalized support. Job Description: Position Overview: We are seeking a proactive and results-oriented Client Renewal and Retention Executive to join our team. In this role, you will be responsible for managing the renewal process and ensuring the longterm satisfaction and retention of our clients. Key Responsibilities: Renewal Management: Develop and implement strategies to ensure timely renewal of client contracts and subscriptions. Proactively engage with clients to understand their needs and address any concerns or objections related to renewal. Collaborate with sales and account management teams to identify upsell and cross-sell opportunities during the renewal process. Retention Strategy: Design and execute initiatives to enhance client satisfaction and loyalty, with a focus on improving retention rates. Conduct regular check-ins with clients to gather feedb... more