₹ 14k - 18k Monthly
Fresher
Customer Service and Support
NA
Languages - English(Mandatory) & Tamil, Malayalam, Telugu, Kannada (A Candidate should know any 1 South Indian language) Age limit - 18 to 30 Role: Customer Support Executive Qualifications and Skills • Good communication skills in English and regional languages (Tamil, Telugu, Malayalam, Kannada) • Problem-solving and decision-making abilities • Ability to multitask and work under pressure • Good organizational and time management skills • Customer-oriented mindset and a passion for delivering exceptional service. Roles and Responsibilities • Provide prompt and efficient customer support via phone, email, and chat • Assist customers with product or service-related inquiries and issues • Identify and escalate priority issues to the appropriate team members • Maintain accurate and up-to-date customer records • Ensure customer satisfaction by resolving problems in a timely and professional manner • Collaborate with cross-functional teams to improve customer support processes • Stay updated on product knowledge and company policies • Manage and resolve customer complaints or conflicts.