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Customer Support Executive
Info HR Solutions Bengaluru, India

Job Type :

Full time

Salary :

₹ 14k - 18k Monthly

Experience :

Fresher

Industry :

Customer Service and Support

Openings :

NA

Degree :

Job brief

Languages - English(Mandatory) & Tamil, Malayalam, Telugu, Kannada (A Candidate should know any 1 South Indian language) Age limit - 18 to 30 Role: Customer Support Executive Qualifications and Skills • Good communication skills in English and regional languages (Tamil, Telugu, Malayalam, Kannada) • Problem-solving and decision-making abilities • Ability to multitask and work under pressure • Good organizational and time management skills • Customer-oriented mindset and a passion for delivering exceptional service. Roles and Responsibilities • Provide prompt and efficient customer support via phone, email, and chat • Assist customers with product or service-related inquiries and issues • Identify and escalate priority issues to the appropriate team members • Maintain accurate and up-to-date customer records • Ensure customer satisfaction by resolving problems in a timely and professional manner • Collaborate with cross-functional teams to improve customer support processes • Stay updated on product knowledge and company policies • Manage and resolve customer complaints or conflicts.


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Posted By

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Meghna Banerjee
9 months ago

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