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4+ years 
Technical SupportAs a Sr IT Procurement Officer at I oversee the purchase and procurement of IT hardware and software for the company. I negotiate with vendors suppliers and contractors to ensure quality cost-effectiveness and timely delivery of IT solutions. I also manage the IT asset inventory and coordinate with the IT support team to ensure optimal performance and maintenance of the IT infrastructure. I have over four years of experience in IT support and troubleshooting one of the leading e-commerce platforms in Pakistan. I provided remote user support working as an IT Support Engineer at Daraz software troubleshooting network troubleshooting and IT hardware support to more than 1000 employees across multiple locations. I contributed to the improvement of the IT service quality user satisfaction and system security. I am doin a Bachelor of Science degree in Computer Science from Federal Urdu University of Arts Science & Technology Remote User Support Remote Troubleshooting Karachi. I am skilled in Technical Support Asset Management & Procurement. I am passionate about learning new technologies and enhancing my IT skills.
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