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SW/App/Cloud Tech Support Analyst, Accenture Solutions Private Limited
5+ Years 
Incident ManagementDocumentation ToolsTroubleshootingProblem-solvingRemote Support using LogMeIn RescueAnalysisLeadershipMicrosoft ExcelMicrosoft Power BIMicrosoft Outlook troubleshootingMicrosoft AzureActive DirectoryAfariaSAPPulse SecureSoftware CenterCAD (Cisco Agent Desktop)CSD (Cisco Supervisor Desktop)CRM (Customer Relationship Management)SQL
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